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Customer Relations Management

Customer Relations Management

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On-board Customers and Self help groups with ease. Superior features for client servicing. Check lists for document uploads.

Track leads and engage proactively with customers from any where

  • MFI Expert - Customer Relations Management

MFI Expert Microfinance software offers customer relations management module to handle the on-boarding of clients and self-help groups. The BDO/Loan Officers can initiate on-boarding process, Collect KYC, Perform Appraisals and submit for Approvals.

Specialised features like Biometrics Collection, Facial Recognition, Mobile Number OTP verification are also available for use to increase the accuracy and security of the system. Clients are informed on their transactions and balances via SMS Notifications.

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Why choose us

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As a pan-african cloud applications pioneer, we deliver the innovative capabilities of the cloud to help customers build new revenue streams, increase efficiency and create incredible experiences.

Everything we do is wrapped in our obsession with our customers’ success – so they can work faster, smarter and stay ahead of what’s next. The local experience we have gives us a unique chance to understand the challenges and to develop solutions that work.