Track leads and engage proactively with customers from any where
MFI Expert - Customer Relations Management
MFI Expert Microfinance software offers customer relations management module to handle the on-boarding of clients and self-help groups.
The BDO/Loan Officers can initiate on-boarding process, Collect KYC, Perform Appraisals and submit for Approvals.
Specialised features like Biometrics Collection, Facial Recognition, Mobile Number OTP verification are also available for use to increase the accuracy and security
of the system. Clients are informed on their transactions and balances via SMS Notifications.