Why MFI Expert
MFI Expert is the platform chosen by microfinance institutions and Saccos across Africa to digitize operations end-to-end. From onboarding and scoring to disbursement and collections, we help you launch products faster, see risk earlier, and serve customers better.
Platform benefits
Let branches, head office and field teams work in the same system, wherever they are – no VPNs, no branch-only constraints.
Start with the modules you need – add DFA, mobile money, self-service or GL when you’re ready, without re-platforming.
Get help from a team that understands microfinance operations in Africa – from data migration to go-live and beyond.
Platform features
Onboard customers and groups with ease. Superior client servicing. Online and offline registration support. Checklist for document uploads.
Read more →Set up and manage savings and loan accounts. Process loans, repayments, deposits, transfers, refunds, forfeitures, write-offs and adjustments.
Read more →M-Pesa collections. Individual and group collection sheets for loan repayment and deposits. Automated SMS and IVR notifications.
Read more →Reduce paper. Real-time integrations and flexible workflows between front and back office.
Learn more →Purchase requisitions, advance and imprest requests with approvals across your workforce.
Learn more →Retain and grow your base. Banking on smart mobiles and feature phones (USSD).
Learn more →Mobile money, CRB, bulk SMS, suppliers and ERPs. Seamless integration.
Learn more →Industries
Flexible environment for distribution, faster product definition, and better risk insight and reporting for credit-only MFIs.
Read moreMembership, shares, savings, loans, FOSA and BOSA with integrated statutory accounting for Saccos and cooperatives.
Read moreDocumentation, flexible payment schedules, collateral tracking, exposure analysis, check management and penalties.
Read moreTestimonials
"MFI Expert Microfinance Software is very user-friendly and useful. All support issues are resolved quickly and communication with the software team is easy. MFI Expert enabled our Digital Transformation Strategy and we easily manage the company's business processes."
Role-based access, high availability and audit trails are built into MFI Expert from day one, helping you protect customer data and stay ahead of regulatory expectations.
Granular roles and permissions so the right people see only what they need. Audit trails for every action.
Built for uptime so your branches and field staff can work without interruption. Cloud infrastructure you can rely on.
Detect anomalies and unusual patterns. Alerts and controls to help you stay ahead of risk.
Designed with data protection and regulatory requirements in mind. Get going without reinventing compliance.
Success stories
Our approach includes planning, customization, data migration, training, and support to keep clients happy. Functional expertise and practical solutions.
Core Banking
Core Banking
Phone: +254 722 554455
Email: info@mfiexpert.com
Address: 6G, Maruti Heights, Langata Link Rd. Nairobi
Opening hours: Mon–Fri 09:00–17:00, Sat 09:00–13:00
24×7 Support: +254 722 554455
Provide your contact details and we'll arrange an online demo.