Our Mission
MFI Expert is the platform chosen by microfinance institutions and Saccos across Africa. We provide a flexible environment that improves distribution, offers faster product definition, and includes better risk insight and reporting capabilities. Technically advanced with comprehensive functionality, MFI Expert gives you a technological edge and a unique value proposition for your customers.
Platform benefits
Cloud-based platform—access from anywhere with an internet connection. No locked-in branch-only access.
Progressive functionality. Optimize IT spending. Seamless integration with third-party and partner solutions.
Dedicated support line. Digitize operations, reduce paper, improve data quality with real-time integrations.
Platform features
Onboard customers and groups with ease. Superior client servicing. Online and offline registration support. Checklist for document uploads.
Read more →Set up and manage savings and loan accounts. Process loans, repayments, deposits, transfers, refunds, forfeitures, write-offs and adjustments.
Read more →M-Pesa collections. Individual and group collection sheets for loan repayment and deposits. Automated SMS and IVR notifications.
Read more →Reduce paper. Real-time integrations and flexible workflows between front and back office.
Learn more →Purchase requisitions, advance and imprest requests with approvals across your workforce.
Learn more →Retain and grow your base. Banking on smart mobiles and feature phones (USSD).
Learn more →Mobile money, CRB, bulk SMS, suppliers and ERPs. Seamless integration.
Learn more →Industries
Flexible environment for distribution, faster product definition, and better risk insight and reporting for credit-only MFIs.
Read moreMembership, shares, savings, loans, FOSA and BOSA with integrated statutory accounting for Saccos and cooperatives.
Read moreDocumentation, flexible payment schedules, collateral tracking, exposure analysis, check management and penalties.
Read moreTestimonials
"MFI Expert Microfinance Software is very user-friendly and useful. All support issues are resolved quickly and communication with the software team is easy. MFI Expert enabled our Digital Transformation Strategy and we easily manage the company's business processes."
We put security and reliability at the heart of the platform. Role-based access, high availability, and defences built for microfinance and Saccos.
Granular roles and permissions so the right people see only what they need. Audit trails for every action.
Built for uptime so your branches and field staff can work without interruption. Cloud infrastructure you can rely on.
Detect anomalies and unusual patterns. Alerts and controls to help you stay ahead of risk.
Designed with data protection and regulatory requirements in mind. Get going without reinventing compliance.
Success stories
Our approach includes planning, customization, data migration, training, and support to keep clients happy. Functional expertise and practical solutions.
Core Banking
Core Banking
Phone: +254 722 554455
Email: info@mfiexpert.com
Address: 6G, Maruti Heights, Langata Link Rd. Nairobi
Opening hours: Mon–Fri 09:00–17:00, Sat 09:00–13:00, Sun 10:00–13:00
24×7 Support: +254 722 554455
Provide your contact details and we'll arrange an online demo.